An AI teammate that resolves, not just replies
Meet Nova: it reads your docs, takes action in your tools and hands off to humans at exactly the right moment. Live on your site in 10 minutes.
4.9/5 from 1,200+ reviews
Nova
Typically replies instantly
Trusted by 4,000+ product teams, from seed-stage startups to the Fortune 500
Use cases
One agent, every team
Start with support, then expand to sales, IT and operations — with the same knowledge and guardrails.
Resolve tickets end to end
Nova answers questions, looks up orders, issues refunds and updates tickets — escalating only when a human is truly needed.
- Answers grounded in your help center
- Takes actions in Shopify, Stripe and Zendesk
- Seamless handoff with full context
68%
automated resolution
38s
median time to resolve
Qualify leads while you sleep
Nova answers product questions, qualifies visitors and books meetings straight into your reps' calendars.
- Qualifies with your own criteria
- Syncs leads and notes to your CRM
- Books meetings across time zones
3.2×
more demos booked
24/7
coverage
Fix IT issues instantly
Password resets, access requests and device questions handled in Slack or Teams, with approvals built in.
- Integrates with Okta, Jamf and Jira
- Approval flows for sensitive actions
- Full audit trail
52%
tickets deflected
4 min
avg. resolution
Answer every employee question
Benefits, policies and PTO — Nova knows your handbook and answers privately, in any language.
- Grounded in your HR policies
- Respects role-based permissions
- Works in 40+ languages
80%
questions self-served
40+
languages
2.4B
Requests served every month
99.99%
Uptime over the last 12 months
4000+
Teams building with us
38%
Average reduction in AI spend
Loved by builders
Teams ship faster with Nuvora
60%
tickets resolved automatically
“We replaced four internal tools with Nuvora. Our support agent went from prototype to 60% automated resolution in three weeks.”
“The eval suite is the killer feature. We finally ship prompt changes with the same confidence as code changes.”
−47%
monthly model spend
“Tracing showed us we were burning half our budget on retries. Fixed in a day.”
“Our non-technical PMs iterate on prompts in the playground while engineers focus on the product. Massive unlock.”
“Switching models used to be a sprint. Now it's a dropdown. Fallbacks saved us during two provider outages.”
“Security review took one meeting instead of one quarter. SSO, audit logs and VPC deploy were all there.”
Pricing
Simple pricing that scales with you
Start free. Upgrade when you're ready. No per-seat fees, ever.
Starter
For side projects and prototypes.
$0 / month
Start free- 10k requests / month
- 2 agents
- Playground & versioning
- Community support
Pro
Most popularFor teams shipping AI to production.
$49 / month
Billed yearly
Start 14-day trial- 1M requests / month
- Unlimited agents
- Automated evals
- Tracing & cost alerts
- Model fallbacks
- Email support
Scale
For high-traffic products.
$199 / month
Billed yearly
Start 14-day trial- 10M requests / month
- Everything in Pro
- SSO / SAML
- Audit logs
- 99.99% uptime SLA
- Priority support
Need custom limits, on-prem or a DPA? Talk to sales
Over 120 models from all major providers plus popular open-weight models. You can also bring your own fine-tuned or self-hosted model through an OpenAI-compatible endpoint.
Never. Your prompts, outputs and knowledge sources are yours. Data is encrypted at rest and in transit, and you can set retention down to zero days.
Yes. The Scale and Enterprise plans can be deployed in your own VPC or fully on-premises, with the same features as our cloud.
Nothing breaks. Extra requests are billed at your plan's usage rate and you get an alert at 80% so there are no surprises.
Eligible startups get 12 months of Pro free, and non-profits get 50% off any plan. Contact us to apply.
Yes. Plans are month-to-month or yearly, and you can downgrade or cancel from your billing settings in two clicks.
Put Nova to work in 10 minutes
Join 4,000+ teams building reliable AI products with Nuvora. Free forever for small projects.